Our Main Office Service Center is now open!
Our 444 Main Street Office in-branch banking services have moved to 388 Main Street (back of building). This Service Center has expansion plans underway, too!
Look what's coming in the Spring of 2018.
Frequently Asked Questions (FAQs) and Answers for you:
Is the old Main Office closed?
The building is not closed; we simply relocated the teller line and customer service offices. Even with innovative e-banking services, we are committed to making sure our customers can continue to have access to convenient in-branch services so you can bank when and where you want.
What is the old Main Office location used for?
The building houses administrative offices for our Bank President, Human Resources and Security, as well as general Branch Administration. These offices along with safe deposit boxes will continue to operate from our 444 Main Street Office building.
Where are teller services available?
Exciting plans are coming for Main Street banking! This is the first of a 2-step process. First, your local in-branch banking services are now 2 doors down at our Main Office Service Center. The move offers you extended branch hours, 2 private customer service offices, a full-service lobby, drive-up facilities, safe deposit box services, ample parking and handicap accessibility.
What will happen next?
Here’s the BEST part - the second step will be the expansion of our Main Office Service Center at 388 Main Street. Plans are in the works for a total transformation of the front of the Center, which is currently our Lending Center. This transformation will offer you a new and innovative full-service banking office right in the center of downtown Athol.
How will this affect me, as a customer?
You will now bank 2 doors down at our Service Center at the rear of 388 Main Street for in-branch and drive-up service.
What is going to happen with my safe deposit box?
Safe deposit box services will remain at our 444 Main Street Office. There will be a team of employees ready to assist you with access to your box.
Will safe deposit box services be available in the new Service Center?
Yes! Boxes are available there now. And, we have plans to add many more with our renovation and expansion. The new safe deposit boxes will be available to rent during the renovation phase. Once renovations are complete, we will assist all 444 Main Street safe deposit box customers in moving the contents of their current safe deposit box to a new safe deposit box in the new Service Center. These customers will enjoy 1 year of free service as a “thank you” for assisting us with the transition.
Where are the Main Street ATMs?
Both the drive-up and walk-up ATMs remain at the 444 Main Street office. There will also be a new ATM installed in the renovated Service Center at 388 Main Street as part of phase 2.
Where is the coin counter machine?
The coin counter has been relocated to the Service Center at 388 Main Street and continues to be a free service.
Where are the Main Office tellers?
They still enjoy servicing you at other branch locations. It’s quite possible you have seen them in either our Service Center at 388 Main Street or in our Uptown branch.
Is my bank going to be around for the future?
Athol Savings Bank is celebrating 150 years of dedicated service to you and our communities. This is not changing. We are very proud of our past, and excited about our future. Your bank consistently receives ratings of “excellence” for sound banking practices, community lending, steady growth, and innovative technology. This allows us to provide a wide array of secure banking services. We will continue to be a trusted financial institution for our customers and a dedicated community partner in the five towns we serve.
Other questions? Call us at 888-830-3200